Box Office



Box Hours

Monday – Friday

10:00 AM. – 3:00 PM

(217) 431-2424


Will Call, or pre-ordered ticket pickup, is located at the Box Office Monday thru Friday: Noon – 4:00 PM or 2 hours prior to Show Time on event days.


Payments Accepted

Cash & Major Credit Cards
[American Express, Mastercard, Visa and Discover]

*Personal & company checks ARE NOT accepted.

Seating Chart

Capacity: 4,750 for concerts and 2,350 for sports

David S. Palmer Arena Seating Chart

Frequently Asked Questions

On day of show / event, tickets may be purchased at the David S. Palmer Arena box office beginning 2 hours prior to Show Time on event days.

To make arrangements for guests with disabilities, please contact the Arena Box Office. 1-217-431-2424

There is plenty of public parking around the Palmer Arena.


Old National Bank continues to be a great partner with the David S. Palmer Arena; allowing us to park in their lot after hours for civic center events. Please be mindful of Old National Bank and all of our neighbors when using their lots; hours of operation, restraining from littering, not parking in ATM drive-thrus, etc.