Box Office Hours

Monday – Friday

10 AM – 4 PM

Days of Events: 2 hours prior to event start time 

(217) 431-2424


Will Call, or pre-ordered ticket pickup, is located at the Box Office during normal box office hours and 2 hours prior to event start time.


Payments Accepted

Cash & Major Credit Cards
[American Express, Mastercard, Visa and Discover]

*Personal checks ARE NOT accepted.

Seating Chart

Capacity: 4,750 for concerts and 2,350 for sports

Frequently Asked Questions

On day of show / event, tickets may be purchased at the David S. Palmer Arena box office beginning 2 hours prior to Show Time on event days.

To make arrangements for guests with disabilities, please contact the Arena Box Office. 1-217-431-2424

There is plenty of public parking around the Palmer Arena.


Old National Bank continues to be a great partner with the David S. Palmer Arena; allowing us to park in their lot after hours for civic center events. Please be mindful of Old National Bank and all of our neighbors when using their lots; hours of operation, restraining from littering, not parking in ATM drive-thrus, etc.