Box Office Hours
Monday – Friday
10 AM – 1 PM & 1:30 PM – 4 PM
Days of Events: 2 hours prior to event start time
Will Call, or pre-ordered ticket pickup, is located at the Box Office during normal box office hours and 2 hours prior to event start time.
Cash & Major Credit Cards
[American Express, Mastercard, Visa and Discover]
*Personal & company checks ARE NOT accepted.
Frequently Asked Questions
On day of show / event, tickets may be purchased at the David S. Palmer Arena box office beginning 2 hours prior to Show Time on event days.
To make arrangements for guests with disabilities, please contact the Arena Box Office. 1-217-431-2424
There is plenty of public parking around the Palmer Arena.
Old National Bank continues to be a great partner with the David S. Palmer Arena; allowing us to park in their lot after hours for civic center events. Please be mindful of Old National Bank and all of our neighbors when using their lots; hours of operation, restraining from littering, not parking in ATM drive-thrus, etc.